Privacy Policy for Wellness Concierge Effective Date: April 30, 2026Website: https://cliff8652.wixsite.com/wellness-conciergeWellness Concierge (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, contact us, or interact with us in any way. By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our site or services.
1. Information We CollectWe may collect the following types of information:Personal Information you provide directly:Contact details (name, email address, phone number, mailing address)Booking and appointment information (date/time, service type such as Metabolic Reset, Vitality & Synergy, Advanced Recovery, or Health Consultation)Health-related information (e.g., details shared during consultations, intake forms, or discussions about metabolism, hormones, recovery, or wellness goals)Payment information (processed securely by third-party providers; we do not store full credit card details)Any other information you voluntarily submit via forms, email, or phoneAutomatically Collected Information:IP address, browser type, device information, and operating systemUsage data (pages visited, time spent, clickstream data)Cookies and similar technologies (see Cookies section below)Sensitive Health Information:Because we offer wellness and health optimization services, we may collect information considered Protected Health Information (PHI) under HIPAA if you engage in consultations. We handle such data with appropriate safeguards.
2. How We Use Your InformationWe use your information to: Provide and manage our wellness services, including scheduling consultations and delivering personalized programsCommunicate with you (responses to inquiries, appointment reminders, service updates)Process payments and manage bookingsImprove our website and services through analyticsSend marketing communications (only with your consent; you can opt out anytime)Comply with legal obligations, respond to requests from authorities, or protect our rights
3. Legal Basis for Processing (for users in applicable jurisdictions)We process your data based on: Your consent, Performance of a contract (e.g., providing booked services), Legitimate business interests (e.g., improving services, fraud prevention), Legal compliance (including health and safety regulations)
4. Sharing Your Information: We do not sell your personal information. We may share it with: Service providers (e.g., booking/calendar tools, payment processors, email services, hosting providers like Wix) who are contractually obligated to protect your data; Professional advisors or partners involved in delivering services (with appropriate agreements); and Law enforcement or regulators when required by law. In the event of a business transfer (merger, acquisition, etc.)For health-related information, sharing complies with applicable laws, such as HIPAA (if we qualify as a covered entity or business associate).
5. Cookies and Tracking Technologies Our site uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie preferences through your browser settings. We may use Google Analytics or similar tools.
6. Data Security. We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices. Depending on your location, you may have the right to Access, correct, or delete your personal information. Opt out of marketing communications. Withdraw consent where applicable. Request restrictions on processing. To exercise these rights, contact us using the details below. We respond to verifiable requests promptly. California Residents: We do not sell personal information. You have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
8. Data Retention We retain your information only as long as necessary for the purposes outlined, to comply with legal obligations, or resolve disputes.
9. Children’s Privacy Our services are not directed to children under 18. We do not knowingly collect data from minors. If we learn we have collected such data, we will delete it.
10. International Transfers. If you are outside the United States, note that your data may be transferred to and processed in the US. We take steps to ensure appropriate protections.
11. Changes to This Privacy Policy. We may update this policy periodically. We will post the revised version with a new effective date. Continued use of our site after changes means you accept the updates.
12. Contact UsWellness Concierge1370 Farrow Pkwy Suite 127Myrtle Beach, SC 29577Email: info@wellnessfitconcierge.comFor privacy-related questions or requests, please email us.